Frequently asked questions

FAQ

How long does shipping take?

Shipping Timeframe:

Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 24 hours.

For Europe orders, please allow 3-7 business days for standard shipping. If you opt for expedited shipping, you can expect your order to arrive within 1-3 business days.

Outside Europe shipping times vary and can range from 7-14 business days, depending on the destination and any customs processing times.

Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.

Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

If you have any specific concerns about the delivery of your order, feel free to reach out to our customer support team.

What is your return policy?

We currently do not offer refunds for partially used months. If you cancel, your subscription remains active until the end of your billing cycle.

Where do you ship to?

We ship worldwide! No matter where you are, we’ll deliver AirBoost X® straight to your doorstep.

How does the subscription work?

Our subscription operates on a monthly basis, meaning you pay a fixed fee every month. There are no long-term commitments, and you can cancel anytime before your next billing cycle.

Can I cancel my subscription at any time?

Yes! You have full control over your subscription. You can cancel anytime before your next billing date, and your access will remain active until the end of the current billing period.

How do I cancel my subscription?

To cancel, simply go to your account settings, navigate to the subscription section, and select "Cancel Subscription". You will receive a confirmation email once the cancellation is processed.

Will I be charged after canceling my subscription?

No, once you cancel, you will not be charged for the next billing cycle. However, you will continue to have access to AirBoost X® until the end of your current subscription period.

Can I restart my subscription after canceling?

Absolutely! You can reactivate your subscription at any time by logging into your account and selecting the "Restart Subscription" option.

How can I change my payment method?

You can update your payment details in the Billing Section of your account. We support multiple payment methods, including credit/debit cards and PayPal.

Are there any hidden fees or extra charges?

No, our pricing is transparent. You only pay the fixed monthly fee displayed at checkout. There are no hidden costs.

How do I contact support for subscription-related issues?

If you have any questions or need help, feel free to contact our support team via info@airboostx.com. We’re happy to assist you!